Terms of Service

Chronoqo Terms of Service

Last updated: July 13, 2025

These Terms of Service ("Terms", "Agreement") govern your access to and use of the website chronoqo.com ("Site", "we", "us", or "our") and any services or purchases made through the Site ("Services"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, do not use our Site.

1. Use of Our Services

You must be at least 16 years old or have permission from a parent or guardian to use our Site. You agree to provide accurate and current information when using the Site, creating an account, or placing an order.

2. Orders and Payments

- All prices are listed in EUR unless stated otherwise.

- We reserve the right to change prices or cancel orders at our discretion.

- Payment must be completed before an order is processed.

- Orders may be declined or canceled if we suspect fraud, violation of these Terms, or technical errors.

3. Shipping and Delivery

- We aim to process and ship orders as quickly as possible.

- Delivery times are estimates and may vary based on location and shipping method.

- We are not liable for delays caused by couriers or customs.

4. Returns and Refunds

- Refunds are offered under the conditions described on our refund policy page.

- You must contact us before returning any product.

- Items must be returned in original condition within the allowed period.

- Digital products or services are generally non-refundable unless explicitly stated.

5. Account Management

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for unauthorized use of your account. If you suspect a breach, contact us immediately.

6. Intellectual Property

All content on the Site (text, images, logos, designs) is owned by or licensed to Chronoqo and protected by applicable copyright and trademark laws. You may not copy, use, or distribute content without our permission.

7. Prohibited Conduct

You agree not to:

- Use the Site for illegal or unauthorized purposes

- Attempt to hack, disrupt, or interfere with our systems

-  Collect data from other users without consent

-  Post false, misleading, or inappropriate content

8. Limitation of Liability

Our Services are provided “as is” without warranties of any kind. We are not liable for any damages resulting from your use or inability to use the Site, including but not limited to indirect or incidental damages.

9. Third-Party Services

We may use or link to third-party services like Shopify or payment processors. We are not responsible for their policies or practices. Use them at your own risk.

10. Modifications

We may update these Terms at any time. Changes will be posted on this page with the “Last updated” date. Continued use of the Site means acceptance of the updated Terms.

11. Contact Information

For questions or concerns about these Terms, please contact us at support@chronoqo.com.