Privacy Policy
Chronoqo Privacy Policy
Last updated: July 13, 2025
This Privacy Policy describes how Chronoqo ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from chronoqo.com (the "Site") or otherwise communicate with us (collectively, the "Services").
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the “Last updated” date.
How We Collect and Use Your Personal Information
We collect and use personal information from you in the following ways:
Information We Collect Directly from You:
- Name, address, phone number, email
- Billing address, shipping address, payment confirmation, order info
- Account credentials (username, password, security questions)
- Product interactions (cart, wishlist, reviews)
- Customer support interactions
Information We Collect through Cookies:
We collect data on how you interact with our services, including:
- Device info, IP address, browser, network connection
- Session data, click behavior, usage patterns
Information We Obtain from Third Parties:
- Shopify and other service providers
- Payment processors (bank/card details, billing address)
- Third-party advertisers using tracking tools like pixels, cookies, beacons
How We Use Your Personal Information:
- To provide, maintain, and improve our Services
- To process transactions and fulfill orders
- For customer support and communication
- For marketing and advertising (with consent)
- For fraud detection and legal compliance
Cookies
We use cookies for analytics, performance optimization, ad personalization, and remembering preferences. You can manage or disable cookies in your browser settings.
How We Disclose Personal Information:
We may share information with:
- Vendors and service providers (IT, payments, data analytics, support)
- Business and marketing partners
- Affiliates and within our corporate group
- Third parties if required by law or in a business transaction like merger or acquisition
Categories of Personal Information Disclosed in the Past 12 Months:
- Contact and account details
- Commercial and order data
- Usage data (network, site interaction)
Categories of Recipients:
- Service providers
- Business/marketing partners
- Affiliates
We do not use sensitive personal information to infer characteristics about you.
Sale and Sharing of Personal Information
We have sold and shared the following personal information in the past 12 months for advertising purposes:
- Identifiers (name, contact, account info)
- Commercial data (purchases, shopping history)
- Usage data (IP, browser behavior)
User-Generated Content
Content you post (e.g., reviews) is public. We are not responsible for how third parties use it.
Third-Party Links
Our site may link to third-party sites. We do not control their policies and are not responsible for their data handling practices.
Children’s Data
Our services are not directed to children under 16. We do not knowingly collect data from them. If you believe we have, please contact us to delete it.
Security and Retention
While we take measures to protect your data, no system is 100% secure. Avoid sending sensitive data over insecure channels.